Security at PetaPlay

Your security is our top priority. We employ industry-leading security measures to protect your assets and personal information.

End-to-End Encryption

All data transmission is encrypted using industry-standard TLS/SSL protocols

✓256-bit AES encryption for sensitive data
✓Secure HTTPS connections for all communications
✓Encrypted database storage for user information

Secure Authentication

Multi-layered authentication system to protect your account

✓HTTP-only cookies prevent XSS attacks
✓Secure session management with automatic timeout
✓Password hashing using bcrypt algorithm
✓Optional 2FA (Two-Factor Authentication) coming soon

Cold Wallet Storage

Majority of funds stored in offline cold wallets

✓95% of cryptocurrency assets in cold storage
✓Multi-signature wallet security
✓Regular security audits of wallet infrastructure
✓Hot wallets only for operational liquidity

Infrastructure Security

Enterprise-grade infrastructure with multiple security layers

✓DDoS protection and rate limiting
✓Regular security patches and updates
✓Isolated database environments
✓Automated backup and disaster recovery

Continuous Monitoring

24/7 monitoring for suspicious activities and threats

✓Real-time transaction monitoring
✓Automated fraud detection systems
✓Suspicious activity alerts
✓Regular security audits and penetration testing

KYC & Compliance

Robust identity verification to prevent fraud and money laundering

✓Integration with trusted KYC providers (Didit)
✓AML (Anti-Money Laundering) compliance
✓Transaction monitoring for suspicious patterns
✓Regulatory compliance across jurisdictions

Security Best Practices

Use Strong Passwords

Create unique, complex passwords with letters, numbers, and symbols

Enable 2FA

Add an extra layer of security with two-factor authentication (coming soon)

Verify URLs

Always check you're on the official petaplay.io domain

Don't Share Credentials

Never share your password or recovery phrases with anyone

Use Secure Networks

Avoid public WiFi when accessing your account

Keep Software Updated

Regularly update your browser and operating system

Incident Response & Recovery

In the unlikely event of a security incident, we have comprehensive response protocols in place:

•Immediate incident detection and containment
•Transparent communication with affected users
•Forensic analysis to identify root cause
•Remediation and security enhancement measures
•Insurance coverage for eligible losses

Security Researchers & Bug Bounty

We welcome responsible disclosure of security vulnerabilities. If you discover a security issue, please report it to:

Email: security@petaplay.io

Please include detailed information about the vulnerability and steps to reproduce

Compliance & Standards

Regulatory Compliance

✓GDPR (General Data Protection Regulation)
✓AML/KYC compliance standards
✓CCPA (California Consumer Privacy Act)

Security Standards

✓OWASP security best practices
✓ISO 27001 information security framework
✓Regular third-party security audits

Questions About Security?

If you have security concerns or questions, please don't hesitate to contact us.

Security Team: security@petaplay.io

Support: Visit Support Center

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