Privacy Policy

Your privacy and data security are our top priorities

Last updated: November 2024

Welcome to PetaPlay. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our gaming platform, cryptocurrency trading services, and related features. By using PetaPlay, you agree to the collection and use of information in accordance with this policy.

Information We Collect

  • •Account information (email, username, profile data)
  • •KYC verification data (identity documents, verification status)
  • •Transaction history and wallet addresses
  • •Device information and IP addresses
  • •Cookies and usage data for analytics

How We Use Your Information

  • •Provide and maintain our gaming and trading services
  • •Process transactions and verify your identity (KYC/AML compliance)
  • •Send important updates about your account and transactions
  • •Improve our platform and develop new features
  • •Detect and prevent fraud, abuse, and security incidents
  • •Comply with legal obligations and regulatory requirements

Data Protection & Security

  • •Industry-standard encryption for data transmission and storage
  • •Secure HTTP-only cookies for authentication
  • •Regular security audits and vulnerability assessments
  • •Access controls and authentication mechanisms
  • •Secure blockchain transaction processing
  • •Data backup and disaster recovery procedures

Your Rights

  • •Access your personal data and request a copy
  • •Correct inaccurate or incomplete information
  • •Request deletion of your data (subject to legal requirements)
  • •Object to processing of your personal data
  • •Withdraw consent for marketing communications
  • •Data portability to another service provider

Data Sharing & Disclosure

  • •We do NOT sell your personal information to third parties
  • •KYC verification partners (for identity verification only)
  • •Payment processors for transaction handling
  • •Blockchain networks (public transaction data)
  • •Law enforcement when legally required
  • •Service providers under strict confidentiality agreements

International Data Transfers

  • •Your data may be processed in different countries
  • •We ensure adequate protection through standard contractual clauses
  • •Compliance with GDPR, CCPA, and other privacy regulations
  • •Data transfer agreements with all service providers

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience:

  • •Essential Cookies: Required for authentication and security
  • •Analytics Cookies: Help us understand how you use our platform
  • •Preference Cookies: Remember your settings and preferences

Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. KYC data is retained for regulatory compliance (typically 5-7 years). Transaction records are maintained for accounting and legal purposes. You may request deletion of your account, subject to legal retention requirements.

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@petaplay.io

Support: Visit Support Center

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